Privacy Policy

At Duoyeyou, we are committed to protecting the privacy and security of the families who shop with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By visiting our store, you agree to the practices described in this policy.

1. Information We Collect

To provide a smooth shopping experience and ensure your children's outfits arrive safely, we collect the following:

Personal Details: Your name, shipping and billing addresses, phone number, and email address.
Payment Information: All transactions are handled through secure, encrypted payment gateways. For your safety, we do not store your full credit card or payment details on our servers.
Browsing Data: We collect technical information such as your IP address, browser type, and cookies to analyze site traffic and improve our store’s performance.

2. How We Use Your Data

We use your information strictly to provide our services. We do not sell your personal data. Your information is used to:

Process, ship, and provide tracking for your orders.
Communicate with you regarding customer support or order inquiries.
Send order confirmations and, if you’ve opted in, updates on our latest collections.
Maintain a secure shopping environment by detecting and preventing fraudulent activity.

3. Data Sharing with Trusted Partners

We only share the minimum necessary information with essential service providers:

Logistics Partners: To deliver your packages via USPS, UPS, FedEx, or DHL eCommerce.
Payment Processors: To facilitate secure, PCI-compliant transactions.
Analytics Providers: To help us understand how to better serve our customers.

4. Your Security

Your trust is vital to us. We use SSL (Secure Sockets Layer) encryption to protect all data transmitted through our website. Our payment systems use advanced tokenization to ensure your financial details remain private and secure from the moment you click "checkout."

5. Your Rights & Control

You have the right to access, update, or request the deletion of your personal information at any time. If you wish to exercise these rights or unsubscribe from our newsletter, please reach out to our team.